Shipping Policy
Shipping Timeframes
- Europe: Orders are typically processed and shipped within 7 business days.
- Worldwide: Orders are typically processed and shipped within 14 business days.
Please note that these timeframes are estimates and can vary based on external factors such as customs clearance, postal service delays, and holidays.
Shipping Rates
We offer a flat shipping fee of $4.99 for all orders, irrespective of the destination or order size.
Order Processing
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order has been processed, you will receive a confirmation email with tracking information.
International Shipping
- We ship to most countries worldwide. Please ensure that your country is not restricted from receiving such items.
- International shipments may be subject to import duties and taxes, which are the responsibility of the recipient.
Damaged or Defective Items
At Fight Knight, we take great care in packaging and handling our products. However, if your shipment arrives damaged or has any qualitative deficiencies, we offer a refund policy as follows:
Refund Eligibility
- Damaged Items: If your item arrives damaged, please contact us within 7 days of receipt. Provide photographic evidence of the damage along with your order number.
- Qualitative Deficiencies: If the item has any defects or does not meet our quality standards, please contact us within 7 days of receipt. Provide a detailed description of the issue along with your order number.
Refund Process
- Contact our customer service team at info@fightknight.store within 7 days of receiving the damaged or defective item.
- Provide the necessary evidence (photographs, detailed descriptions, and order number).
- Our team will review your claim and, if approved, will issue a refund to your original payment method. Refunds will be processed within 5-10 business days.
Non-Refundable Situations
- Change of mind after purchase.
- Incorrect address provided at checkout.
- Items lost due to postal service errors (though we will assist in filing a claim with the postal service).
Contact Us
If you have any questions or need assistance, please contact our customer service team at info@fightknight.store. We are here to help you Monday through Friday, 9 AM to 5 PM (GMT).
Thank you for choosing Fight Knight! We appreciate your business and strive to ensure your satisfaction with every purchase.